Please allow 1 working day for your order to be dispatched. The packages will reach you within 3 – 5 business days depending on your proximity from our location. Normally for orders placed before 1 PM on a business day, we aim to ship the same day. Orders placed after 1 PM will be shipped the next business day. Please appreciate our shipments are not sent out on Saturdays, Sundays, or any Holidays. We do not guarantee arrival dates or times.
During busy times, such as holiday/festival periods, there can be processing and shipping delays. If in any case you receive a package which is damaged during transit, we will not be held responsible. The soaps are of fragile quality and when not appropriately handled, can be easily dented.